Mashreq Credit Card in UAE

Mashreq Credit Card Summary
Required Minimum Salary	From AED 5000 to AED 35000
Annual Fees & Charges	From AED 0  to AED 1500
Cashback Offer	Yes
Balance Transfer Facility	Yes
Interest Rate	3.45%
Mashreq Credit Card Offers	20% Cashback at your favourite e-com merchants AED 2500 cashback for new credit card customer (AED 500 for existing credit card holders)
Most Popular Mashreq Credit Cards	Mashreq Cashback Credit Card Mashreq Platinum Elite Credit Card Mashreq Solitaire Card

Click here to Apply for Mashreq Credit Card

Founded in 1967, Mashreq Bank is one of the oldest banks in the UAE. With over 50 years of banking experience, it has emerged as one of the leading financial institutions in the Middle East. Presently, the bank has its offices in the USA, Europe, Asia, and Africa including major financial capitals around the world. Mashreq Bank is the earliest operating privately-owned bank in UAE. The bank is a proud holder of a long list of firsts in the nation, some of which include:

• The Mashreq Bank credit card was the first credit card in UAE.
• The chip-based Mashreq credit card was also a first of its kind in UAE.
• Mashreq Bank was also the first bank in the UAE to issue debit cards.

Types of Mashreq Credit Cards

Mashreq Bank currently offers three types of credit cards, with benefits on daily expenses such as entertainment, dining and utility bill payment to international travel, hotel stays and much more. Details of the various Mashreq Bank credit cards are as follows:

• Mashreq cashback credit card
• Mashreq Platinum Elite Credit Card
• Mashreq Solitaire Card

Mashreq Cashback Credit Card

• Annual Membership Fee: AED 0 (Free for Life)
• Monthly Retail Interest: 3.69%
• Cash Advance Interest Rate (Monthly): 3.75

Benefits of Mashreq Bank Cashback Credit Card

1. The Cashback credit cardholder earns cashback of 5% on dining spends in the UAE.
2. Mashreq Cashback credit card offers a cashback of 2% on every international spend.  
3. The card offers 1% cashback on each local spending. The cardholders are also entitled to 0.33% cashback for govt. payments, utilities, charity, fuel, rental and telecom spend. However, the cashback is not applicable on bill payments via Mashreq Mobile and Mashreq Online.
4. Start shopping online before card delivery! - No need to wait for physical card delivery for your purchases any more. As soon as your card is approved (this normally takes 2-3 hours), a starter limit of AED 2,000 will be assigned and your card details will be shared with you electronically. As soon as you receive the card details, you can start shopping with the card.
5. Your Instant Digital Card can be used for purchases at any e-commerce merchant or on selected digital wallets (Apple Pay, Google Pay and Samsung Pay). Whenever you receive the physical card and activate it, your full limit will be available to you.
6. 20% Cashback at your favourite merchants such as Noon, iTunes, Talabat, Netflix, Zomato, Etisalat, Du and Dubainow for the first 6 months. Maximum cashback offered per merchant is AED 50. 
7. Instant Cashback redemption, Instantly redeem without hassle - You can instantly redeem your cashback from Mashreq Online Banking.
8. Other services available on Mashreq Bank credit cards are as follows:

Mashreq Platinum Elite Credit Card

• Annual Membership Fee: AED 650 fee applicable from 2nd Yr. onwards
• Retail Interest (Monthly): 3.45%
• Cash Advance Interest (Monthly): 3.75%

Benefits of Mashreq Bank Platinum Elite Credit Card:

• The Mashreq Bank Platinum Elite credit card registers the cardholders into the Mashreq Salaam rewards program. In this program, the cardholders earn Salaam Points for purchases made with the Mashreq credit card. These Salaam Points can be redeemed for airline tickets, hotel reservations, retail store discounts, movies tickets at Novo Cinemas and more.
• Platinum Elite Mashreq credit card members earn Salam points in the following manner:
  • 5 Salaam Points for AED 1 spent on international retail expenses.
  • 1 Salaam Point for AED 1 spent on domestic retail expenses.
  • 3 Salaam Points for all dining and supermarket purchases.
• Various discounts through the Mashreq privileges program.
• Mashreq credit cardholders get complimentary access to Fitness First every month. To avail of the offer, they need to make a minimum spending of AED 7,000 in the previous month.
• Airport pick up and drop off services within Dubai city limits up to 3 times a year.

Mashreq Solitaire Credit Card

• Annual Membership Fee: Free for 1st Year
• Retail Interest (Monthly): 3.45%
• Cash Advance Interest (Monthly): 3.75%

Benefits of Mashreq Solitaire Credit Card:

• The Mashreq Bank credit card provides exclusive access to the Mashreq Salaam rewards program. In this program, the cardholder earns Salaam Points for purchases made using the Mashreq credit card. Individuals can redeem the points for airline tickets, hotel reservations, retail store discounts, movies tickets at Novo Cinemas and much more.
• Solitaire Mashreq credit card members earn Salaam points in the following manner:
  • 6 Salaam Points for AED 1 spent on international retail purchases.
  • 4 Salaam Points for every AED spent on airline tickets, hotels and travel bookings.
  • 2 Salaam Points for AED 1 spent on domestic retail expenses.
  • 1 Salaam Point on govt. and utility bill payments including education, fuel, rental, and telecom expenses. 
• 12 complimentary lounge visits per year for the Mashreq Bank credit card owner and an additional guest at more than 900 airport lounges globally. While the first 2 airport lounge visits are provided absolutely free of cost, the remaining 10 can be unlocked by spending a minimum of USD 1 on international transactions.

Key Features of Mashreq Bank Credit Cards

From highly secure services to exclusive rewards and benefits, Mashreq Bank credit cards are designed to fulfil the daily requirements of the customers. With over half a century’s worth of experience in analysing and addressing the customer’s needs, Mashreq Bank credit cards are an obvious bet for rewards and exclusive features. Following are the key features of Mashreq Bank credit cards.

• Dedicated Customer Support: Mashreq bank has a dedicated team of professionals to resolve your credit card issues in the quickest possible time. You can conveniently reach out to them through phone, email, or online banking.  
• Insurance & Security: Whether it’s online transactions or in-store purchases, Mashreq Bank’s security greatly prevents credit cards misuse. The multi-level security and transfer limit prevent the cards from being fraudulent and illegal use. Mashreq bank also offers an array of credit card insurances that protect the cardholders and their family during sudden unemployment, death, illness or fraudulent charges. The insurance programs available for every Mashreq Bank credit card are Credit Shield, Smart Protect, Pay Protect and Wallet Protect.
• Mashreq Mobile Banking: Mashreq mobile banking app is a user-friendly and highly intuitive platform for secured and instantaneous transactions. Mashreq credit cardholders can conveniently access account statements, transfer funds, apply for various Mashreq products and withdraw cash without their card via the Mashreq Mobile banking application.
• Easy Payment Plans: Mashreq bank credit cards come with an easy payment plan feature that allows customers to make purchases and pay later at lower rates and convenient instalment tenures of up to 36 months.  

Benefits of Mashreq Credit Cards

The rewards and incentives offered by Mashreq Bank credit cards are extremely noteworthy. These are just some of the most attractive benefits of a Mashreq credit card:

• Balance Transfer Facility: Low interest rate balance transfers make the Mashreq credit card a solid option for customers looking to make a substantial dent in their debt. Individuals can make balance transfers can be made for up to 75% of the Mashreq credit card limit and repay in fixed installments within a tenure of 36 months.
• Salaam Loyalty Program: A few Mashreq Bank credit cards like Solitaire and Platinum Elite cards automatically enroll cardholders into a Salaam Rewards loyalty program. Customers earn Salaam Points for every expense they make using a credit card. Further, they can use these points to avail of exclusive discounts on flights and hotel bookings, retail purchases, store vouchers and much more. 
• Exclusive Visa Offers: Visa powered Mashreq credit cards come with deals and offers on lifestyle, entertainment, and dining expenses. 
• Range of Cinema Offers: The Mashreq Bank credit cards offers 50% discount on Vox, Reel, and Novo Cinema. Cardholders can avail of up to 8 half-priced movie tickets by spending AED 10,000 in the previous month. 

Offers on Mashreq Credit Cards (Updated on Nov 2022)

Mashreq Bank Cashback Credit Card

Offers

• AED 2500 cashback for new credit card customer (AED 500 for existing credit card holders)
• 20% Cashback at your favourite e-com merchants

Mashreq Credit Card Interest Rates & Annual Fees in UAE

The table below gives details about various Mashreq Bank credit card retail interest rates and annual membership fees. 

Eligibility Criteria for Mashreq Bank Credit Card

Individuals need to satisfy the eligibility criteria for various Mashreq Bank credit cards as mentioned below:

• Age: The minimum age to apply for a Mashreq credit card is 18 years. 
• Personal Information: Applicants need to share their personal details such as a valid ID and address proof. 
• Credit History: Mashreq credit card staff will most assuredly run a detailed credit history check on the applicant. Past loan and repayment records are a good way of determining whether an applicant is likely to be a good customer or a risky one. and also apply for a credit card loan from Mashreq Bank.
• Monthly Income: Mashreq credit card comes with a minimum monthly income requirement. The applicant will have to present the latest income certificate or salary slip.
• Nationality: Mashreq Bank credit cards are only available for UAE residents and nationals.

How to Apply for a Mashreq Credit Card?

An individual can apply for a Mashreq Bank credit card in one of the two ways:

1. In-person: Applicants may complete document submission for their preferred Mashreq credit card by visiting any of the Mashreq Bank branches across the UAE. The full list of Mashreq Bank branches can be found online.
2. Online: The Mashreq credit card application can also be completed securely online by visiting the bank’s website and filling the online application form.

Documents Required for Mashreq Credit Card 

The documents required for the Mashreq credit card application process are as follows:

1. Original and copy of the applicant’s passport and visa.
2. Original and a copy of the applicant’s Emirates ID.
3. Bank statement for the salary account.
4. Employer details or trade license (for self-employed applicants).
5. Security cash deposit amount (if requested).

The bank may ask for additional documents for record and verification at their discretion. Applicants may contact a Mashreq bank customer support for further details at (+971) 442-44444.

Interest Rates for Mashreq Bank Credit Card

Mashreq Bank Credit Card Limit

Mashreq Bank sets a credit limit on each credit card depending upon individuals’ salary and credit score. This credit limit also directly affects the amount of the security deposit which Mashreq Bank asks its applicants to submit.

While the bank reserves the right to increase or decrease the credit limit on any of the Mashreq credit cards, the cardholders may also request for the same. Customers need to submit a request with a valid reason for changing the credit limit by using any of the following means.

1. By visiting a Mashreq Bank branch. The full list of branches can be found online. Be sure to carry the appropriate Mashreq Bank credit card with you.
2. By calling a Mashreq Bank representative at (+971) 442-44444
3. By submitting an online application, which can be done through the bank’s website.

Mashreq Bank Credit Card Charges

In addition to their annual membership fee, Mashreq Bank credit cards also carry other fees and charges. Major charges levied on the Mashreq credit cards are mentioned below

Mashreq Credit Card's Features	Fees & Charges
Balance Transfer Interest Rate (per month)	As communicated at the point of sale
Balance Transfer Process Fee	As communicated at the point of sale
Balance Transfer Cancellation/Early Settlement Fee	AED 100 + 5% VAT
Retail Interest Rate (per month)	Up to 3.69% per month
Cash Advance Interest Rate	3.75% per month
Cash Advance Fee	3.15% or AED 210 (Whichever is higher)
Foreign Transaction Fee	2.79%
Card Replacement Charge	AED 78.8
Late Payment Fee	AED 241.5
Over Limit Fee	AED 292.95

Note: The full list of Mashreq Bank credit card charges can be found on the Mashreq Bank official website.

Mashreq Bank Credit Card Bill Payment

Mashreq Bank credit cardholders receive a monthly statement with all accrued charges and outstanding balances. They can pay the card bills through any of the following means. 

• Offline: Mashreq credit card owners can make payments at any of the Mashreq Bank branches across the UAE via cash or cheque. The addresses for Mashreq Bank branches can be found online.
• Cheque: Cardholders also have the option to mail in a cheque to a Mashreq Bank branch. Make sure to include your account number and contact details on the back of the cheque.
• Online: Payments for a Mashreq credit card can also be made through Mashreq’s online banking portal, known as MashreqOnline. The online banking portal is extremely useful for keeping track of expenses, making card payments, transferring funds, and more.

You may also like this - Mashreq Credit Card Payment Online & Offline in UAE

How to Cancel a Mashreq Credit Card?

Individuals willing to cancel the Mashreq Bank credit card can follow the below-mentioned steps. 

1. The credit cardholder must inform the bank of credit card cancellation in person or via phone. The contact number for Mashreq Bank is (+971) 442-44444
2. Next, the cardholder must ensure all dues on their Mashreq credit card are paid in full.
3. The Mashreq Bank representative will subsequently cancel the credit card. During the process, the cardholder will have to submit all the primary and secondary cards.
4. Refund of security deposit amount can take up to as much as 45 days from the date of the cancellation request.
5. It is advised to request Mashreq Bank for a No-Liability Letter. The letter is proof that the Mashreq credit card member has cleared all dues. It may be required when exiting the country. The bank charges a nominal payment for issuing the No-Liability Letter.

Why Choose Mashreq Credit Cards?

Mashreq Bank offers various incentives and investment opportunities to Mashreq credit card owners. The biggest attractions of a Mashreq Bank credit card are its reliability and globe-spanning partnership. Here are some of the reasons to pick a Mashreq credit card.

1. Experience & Team Size: In its 50+ years of banking journey, Mashreq Bank has consistently evolved to capture the best interests of its customers. Currently, Mashreq bank is one of the largest privately-owned banks in UAE with a workforce of over 4,000 employees. 
2. Transparent: Mashreq Bank provides incredible investment opportunities for cardholders and regularly updates all of its shareholders on the exact nature of its earnings. Presenting itself as a transparent and approachable firm, Mashreq Bank freely shares its investment holding information on request. Customers can conveniently request for the same online.
3. Credit Ratings: Over the decades, Mashreq Bank has seen its share prices rise and dip, fluctuating with the whims of the market. But their commitment to backing prudent investment opportunities and regular upkeep of the Mashreq credit card products has earned them a favorable credit rating from top agencies all over the world. Agencies such as Moody have rated Mashreq Bank ‘Baa1’, while Fitch rates the bank at ‘A’. The complete details on share prices, credit ratings, and more can be found online.
4. Global Incentives: A perfect example of global incentives is the incredible assortment of Elite Mashreq Platinum credit card benefits. The Visa powered Mashreq Platinum Elite card comes with various lifestyle, entertainment and travel offer exclusively from Visa. 
5. Variety of Payment Plans: Every Mashreq Bank credit card gives the cardholder access to Mashreq’s 0% interest Easy Payment Plan (EPP). A 0% EPP is nothing new and most banks offer their own version of the same. But Mashreq’s EPP is unique in the way that it is available for Mashreq credit cards and also to a variety of vendors in UAE. The EPP scheme is applicable on cosmetics, groceries, electronics, home decor, fashion apparel, flights and much more.

Mashreq Salaam Points - Best Banking Loyalty Program in UAE

*Terms and Conditions for Mashreq Credit Card Welcome Offer

• Cardholders must cover minimum spending of AED 4,500 within the first two months of getting their Mashreq Solitaire, Cashback or Platinum Elite credit card. 
• Only new credit cards are eligible for the offer. All renewed, replaced and upgraded credit cards are excluded from the offer. 
• The joining bonus cashback is credited to your account towards the end of the third-month counting from the date of issuance of your Mashreq credit card. 
• Your joining bonus cashback is not counted as a payment made toward your credit card bill. All bills are to be paid following the generic payment procedure. 
• Mashreq credit card holders who have recently applied for a Mashreq credit card but ended up cancelling it are also considered existing customers. All cancelled credit card applications made during the last 6 months are considered here. 

FAQ's on Mashreq Credit Cards in UAE